Frequently Asked Questions
Yes, a delicious breakfast is included in the price of the bed or room. Selection of bread, ham, cheese and veggies waits for you daily from 7.00 – 10.30 am. We also serve muesli with milk or yogurt.
The hostel has 48-hours cancellation policy. Guests who do not cancel 48 hours in advance will be charged for the first night of their stay. Remember cancellations are accepted only by email or our website at least 48 hours in advance ( till 00.01AM two days before your arrival)
Although we love our furry little friends, we sadly do not allow dogs, cats, coatis, or any other pets to spend the night. It is simply too difficult to keep the rooms to our standard of cleanliness while allowing them to stay.
Some of our private rooms have ensuite bathrooms. If you are booked into a dormitory you will share the bathroom with others. There are two big male & female bathrooms and two small individual ones.
No, all of our dormitories are mixed gender. If you require more privacy you are more than welcome to stay in one of our private rooms.
Check-in starts from 1 PM. but If you are arriving early in the morning feel free to get in and wait for your room/bed in our common area (have a shower, cup of tea/coffee, check your email) or just drop off luggage and go look around our beautiful city – when you come back your bed will be waiting for you :-). Our reception is open 24/7 so no problem with late check ins.
At the hostel we have daily activities to socialize our guest, also we will show you the best of Krakow nightlife.